Please provide examples of good practices in the field of quality assurance in e-learning that you use in your organisation. The good practices could be examples of processes, activities, practices, methodologies, etc. that represent the most effective way of achieving a specific objective. Generally speaking, if there is something that works really well in your organisation and can be transferred to other organisations, please share it with us.

The good practice description should be prepared in English, following the template and the guidelines below. Try to focus on one specific practice, describe it in a clear way and provide all the relevant information for the reader that is not familiar with your organisation. The questions aim to guide you, you do not have to follow them strictly.

After submitting your good practice proposal, an expert will evaluate it, prior to publication on the web page. We may contact you again for clarifications and further editing / improvement of your text.

Thank you for your cooperation.

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  • Indicate whether the good practice is an “Established good practice” or a “Good Practice resulting from change”.
  • In the case of an established good practice, describe:
    • Is there something your organisation has done for some time that works really well and that you think other organisation could learn from?
    • What is it your organisation does that has the most impact on how it functions?
  • In case of a good practice resulting from change, describe:
    • What was the actual state of your organisation before the implementation of the good practice?
    • What problems were you facing that led to implementation of this good practice?
    • How did you decide to introduce changes in your processes?
    • Did you solve the existing problem with good practice implementation?
  • Describe what is at the core of the good practice (e.g.: Is it a process? A team activity? A practice? Measures? Instruments? Criteria?).
  • What is the target outcome of the use of the good practice?
  • Explain the good practice implementation process. Describe:
    • The steps taken.
    • Who was involved in the implementation process?
    • Whether or not you used external expertise.
    • How the implementation was measured and evaluated (criteria & indicators).
  • What measures (criteria & indicators) are used for monitoring the good practice at present (after implementation)?
  • What benefits has the organisation encountered from the implementation of the good practice? What other activities of the organisation does it influence (indirect benefits)?
  • If possible, provide links to any documents, websites, etc. that would illustrate and help in the implementation of the good practice.
  • What problems have been identified during the implementation? How have they been solved?
  • What problems have been identified after the implementation? How have they been solved?
  • What advice would you give to someone who would like to implement this good practice, in order to avoid potential problems? What is most important to focus upon?